Redundancy Support From the Department of Working Pensions

Skill Support for the Workforce Leaflet, DorsetClick here to view.
Employer Factsheet Click here to view.

Support information from the National Careers Service and further handy links below:

You can get advice online about what benefits, pensions or other financial help you may get at:

If you have paid enough National Insurance contributions in the last 2 to 3 tax years you may be able to claim a contribution based benefit. You can find more information to claim New Style JSA online:

If you have a disability or health condition that affects how much you can work you may be able to claim New Style Employment and Support Allowance. You can find more information and how to claim New Style ESA online:

Universal Credit is a payment to help with living costs. If you need to make a claim you will need to apply online at

Jobhelp: Please visit the Jobcentre Plus job help website. This provides a wide range of jobsearch help and advice, including information about working in critical sectors and the latest vacancies. It also includes information about benefit advice and how to claim, and redundancy support that Jobcentre Plus and partners can offer to employees facing redundancy or have been made redundant. Visit

You can also use the Jobcentre Plus ‘Find a job’ which is a free service (available  24 hours a day, 7 days a week). Go to

If you have lost your job because of Covid 19 there is more information on that you may find useful:

What is the National Careers Service?

The National Careers Service provides access to independent, professional advice on careers, skills and the labour market.

How you can access the service:

  • online at
  • over the telephone by calling 0800 100 900 from 08.00am – 10.00pm Monday to Sunday (excluding some holidays)
  • face to face via advisers at local venues

We provide information and advice on:

  • career development – job profiles, local labour market information
  • assessing your skills using Skills Health Check tools
  • improving skills – how to find and access learning
  • job readiness – CVs, interview skills and tips on job search
  • funding and entitlement – sources of funding and entitlement to funding
  • specialist support – information and referral to specialist organisations and agencies e.g. financial advice, higher education advice, housing advice, childcare support, redundancy support, benefits rights and entitlements

Your face-to- face advice session will provide the following service:

  • agreement on your careers and skills needs
  • initial actions suggested for your careers and skills goals
  • a personal skills action plan
  • referral and access to other services as required

If you need a higher level of support we may be able to provide further face-to-face sessions including in depth advice, detailed skills and careers assessment and job search support. If you have a disability that affects the way you use our services we can also find the best way to help you.

Lifelong Learning Account

A Lifelong Learning Account is a free personal online space to help manage your learning and career. It provides you with a range of tools, the results of which can be stored in a safe and secure, single access point, which you can return to, including:

  • store/update personal information such as CVs
  • store/view the results of a Skills Health Check
  • store course searches
  • track what financial contributions have been made towards your learning
  • receive regular personalised career updates from the service

Open an account at or by calling 0800 100 900.

The Skills Funding Agency is registered as a data controller of personal data with the UK Information Commissioner and the personal data you supply for registration with the National Careers Service is only used for that purpose.