Energy Saving Advice

DCA is part of the Dorset Fuel Poverty Partnership which aims to keep people warm and healthier over winter and combat fuel poverty. The Healthy Homes Partnership address fuel poverty and energy efficiency issues such as being unable to pay gas and electric bills, finding the home hard to heat, having poor physical/mental health, children under 5 or living off-gas.

Winter Energy Crisis 2021 Information Sessions funded by the Big Energy Saving Network (BESN)

Jo Keats is our Project Officer at Dorset Community Action.  One of her roles is Regional Lead for the Best Energy Saving Network in Southwest England.  The Southwest area for Best Energy Saving Network (BESN) covers Cornwall, Devon, Dorset, Wiltshire, Somerset, Bristol, and Gloucestershire. 

Her background is housing through to community advice with a career spanning estate agency, private lettings, block management, regeneration of deprived areas, environmental health, housing/homeless team, and planning department.  She has been helping private, housing association and council tenants manage their heating to maintain a warm healthy home for over 20 years in one capacity or another.  She has also supported people in the community to reduce their fuel bills to save money and signposted them for further help when needed. 

This winter, Jo is delivering free one-hour sessions to any groups of frontline workers to help those in their community especially vulnerable people/families.  The free training to frontline community workers gives them the tools to support clients on a day-to-day basis with the latest information about energy supplier issues, energy efficiency and budgeting options.

Please see below:

Winter Energy Crisis 2021 – the tools you need to help people in fuel poverty.

This year, the winter energy crisis is going to affect far more people than in previous years. Many energy companies have gone out of business, the energy cap has gone up along with the general cost of living, and benefits have gone down.  Anxiety levels have shot up as we have been feeling the effects of Covid 19 over the last 18 months and for many people who were in a vulnerable situation already, reassurance and practical help could make so much difference to their lives.

This session will enable you to:

  • Reassure people they won’t be cut off if their energy company goes bust
  • Understand the standard variable rate and price cap
  • Explain what to do to those who can’t afford their fuel bills
  • Practical tips to reduce energy consumption
  • Grants and benefits available to help
  • Where to go locally for help and advice for energy advice, debts, and food help
  • Q & A

To contact Jo please email

Or telephone Jo 01202 847609 to arrange your free Winter Fuel Crisis 2021 information Session.