Our COVID-19 Support for your Organisation

Dorset Council held a live briefing on how the new tier system will affect Dorset. To view click here for their Youtube Channel. Please note this was prior to the National Lockdown Update on 4th January.

COVID-19 Outbreak Management is now changing from a more national control to a more locally focussed management. Public Health Dorset has worked with local councils and partners to support the development of two Local Outbreak Control Plans. Click here to view Dorset Council’s Plans.

Dorset Council want to reassure you that all agencies in Dorset and nationally are working together to take all the necessary steps to contain and delay the virus and to ensure we are well prepared for any potential spread. The ‘Dorset Community Response Page can be found here.

Latest Newsletter – ‘We need to get back to Basics.’

Dorset Council has set up a webpage detailing support available for Community Groups.

 A detailed timeline of the response can be seen here.

Downloadable COVID-19 Posters from Dorset Council to support your reopening.

Latest information from Dorset Council Fund Finder Sign up here.  Consent is needed but then you will receive regular funding updates and be able to search their database.

Dorset Council information about scams during this time. DC Trading Standards have also become a Friends Against Scams Organisation, read here for more information.

UPDATED: Neighbourhood Watch have re-released information on using their Public Liability – For information on joining their scheme click here.

Dorset Council’s guide on financial transactions in the Community and best methods.

Support & resources for Carers within the Dorset Council area and also BCP area.

Guide on ‘Being a Good Neighbour’ has been created, please note this is version 3, still to be approved and branded by the Council.

A volunteer network of Digital Champions are on hand help support with IT issues from collecting prescriptions to keeping in contact with the family.

BCP Council has launched a dedicated phone line and Volunteer Hub to support vulnerable people who need vital support while isolating at home during the coronavirus outbreak – 0300 123 7052, open 8am-8pm everyday. Click here for further info.

Guidance for Community Interest Companies (CICs) from the Government.

Click here to read our latest news, online e-newsletters and more.

Our Community Advisors shall be running webinars and online video networking to replace our usual training and networking. These shall run on Wednesdays and they will cover various topics to help support your organisations, helping you get answers to your queries and concerns, as well as maintaining a vital social link. 

Click here to see what’s coming up next and book your place via Eventbrite. 

Click here to catch up or find resources on past sessions.

Should you need any support with this then please email us on info@dorsetcommunityaction.org.uk.

We now have a new funding page that can be accessed directly here, over the course of the next few days this section will be altered for ease of viewing.

Sign up to Dorset Council Fund Finder here, your sign up consent is needed and they deliver regular funding updates.

Sign up to Dorset Council Fund Finder here.

There have been a surge of funding opportunities, links and timescales to them can be found on our funding page, the associated press release can be found here

Local Restriction Support Grant UpdateIf you haven’t automatically had your payment or think you may be eligible but didn’t apply then click here for the Dorset Council’s web pages.

RURAL COMMUNITY ENERGY FUND (RCEF) – WEBINARS Aimed at community groups to inspire them to apply for the funding available – £10 million programme to develop renewable energy projects in their area. WEBINAR 2 – TBC

Information from Dorset Council regarding the Local Restrictions Support Grant, for those forced to close by current restrictions. 

Groundwork have created a handy video to help explain the ESFA grant. Click here to view. 

‘Surviving Winter’ grants of £200 now available for households experiencing fuel poverty in Dorset (including BCP) Every year Dorset Community Foundation runs the Surviving Winter campaign, raising money to support older and vulnerable people in fuel poverty who cannot afford to adequately heat their homes over the winter. Click for more information and to donate to the appeal. To apply for a Surviving Winter grant or to support someone to do so, please either contact your local Citizens Advice office, call the Citizens Advice dedicated fuel poverty advice line on 01929 775500 or email their dedicated fuel poverty email address at SW@cabnet.org.uk.

GRIN report on the Government Spending

The Architectural Heritage Fund are organising a programme of online events, in partnership with Heritage Trust Network, National Lottery Heritage Fund and Locality. These focus on community led regeneration and utilising buildings for community benefit. Sessions past and future can be found here – http://www.heritagetrustnetwork.org.uk/events/

Click for your guide to understanding the Energy Redress Scheme.

The Government has created a page which brings together all the different funding pots linked to the £750m support package.

The latest funder list and downloadable charity toolkits from the Charity Excellence website, the resources are free to download although you need to register via their website.

£10 million to boost tree planting in 2nd auction of Woodland Carbon Guarantee.

Latest developments on charity funding from NCVO.

The Association of Charitable Fundraisers have encouraged funders to contact their grantees and discuss how they can best support them.

Arts Council England Emergency Measures and Funding.

Vaccination Scam AlertClick here for advice from Dorset Police and spread the word that the NHS or a doctor will never ask for money when offering a COVID-19 vaccination.

#DigitalDorset Posters and Postcards for use – A4 DownloadPostcard 1Postcard 2

Click here for Virtual Village Hall events.

Click here to download resources and see videos from the Fraud Advisory Panel.

Chancellor Delivers Winter Economy Plan from GOV.uk.

Wiltshire Schools have provided this handy poster for help with what action should be taken for children and households.

Community Venue Information regarding Track and Trace, including templates for posters from Dorset Public Health.

Do you use health or social care services or care for someone who does? Bournemouth University want to know your real-life experiences could help our students and researchers. Click here to see their resources and read more and then here to see their information banner.

Webinar from the Fundraising Institute – Introduction to the Code.

Dorset Council have produced free icons to use on your website for the pandemic.

Digital checklist for supporting Leaders’ and a handy guide on ‘How to Run your own Webinars‘ from Charity Digital.

Active at Home – A guide to being active at home during the coronavirus outbreak, created by Public Health England.

Healthwatch Dorset launches #BecauseWeAllCare campaign.

Russell-Cooke Solicitors have launched a ‘Coronavirus Resource Centre’ to help with legal issues that have arisen due to the pandemic.

Your Guide to ‘Good to Go – Dorset from Visit Dorset.

Survey results from the Carers Trust – Looking at the impact of Coronavirus on young carers and young adult carers.

The Fundraising Regulators Blog on ‘Supporting a safe and responsible return to fundraising‘.

The Information Commissioner’s Office (ICO) has set out six key steps every organisation needs to consider around the use of personal information.

Government Advice on maintaining records of visitors with the Test and Trace system.

Reason Digital’s collected case studies show how innovative tech solutions have been crucial to creating impact at scale.

Handy guide from MyCommunity on Attracting and Keeping Volunteers.

ITV Tonight are looking to speak to charities who support those whose economic situation has been particularly affected by the coronavirus – including charities working to tackle food poverty, help with career advice, or provide other financial support and guidance. If you are interested in contributing, please email emma.slater@itv.com.

COVID-19 Outbreak Management is now changing from a more national control to a more locally focussed management. Public Health Dorset has worked with local councils and partners to support the development of two Local Outbreak Control Plans. Click here to view Dorset Council’s Plan.

Sport England worked with a legal firm to work out how sports clubs and venues would be able to go back to business from a legal point of view.

The government has announced plans to relax advice to those shielding.

Downloadable COVID-19 Posters from Dorset Council to support your reopening.

Case Studies from Cheshire West Voluntary Action, Helping Charities Adapt during COVID-19.

The Charity Commission issued a regulatory alert to the leaders of large service-providing charities.

Engaging Ideas on what to ‘tweet’ on social media from Sprout Social, and how to master Facebook from NonProfit Pro.

Downloadable Crisis Communications for Charities – Best Practise Guide from CharityComms.

Government guidance for the safe use of places of worship during the pandemic.

Thinking about Merger – Information from the Institution of Voluntary Action Research.

After Lockdown, tackling Fraud. Information from Bates-Wells.

Media Trust’s Volunteer Platform offers free support to meet the challenges of going digital by matching communications experts with charities in need of help.

Dorset Race Equality Council’s document on ‘COVID-19 Dorset Ethnic Minority Communities Need Assessment‘.

Caring behind closed doors – Forgotten families during the Coronavirus.

Event guidance from the Fundraising Regulator

5 ways to protect your fundraising from the IoF.

‘Coronavirus – A book for Children

A short guide to social media and keeping in touch online – by CRISP.

What the pandemic means for your fundraising? Advice from Keda Consulting

Join the Inventive Marketing Club here, Ben Kinnaird is a marketing specialist offering his help with free webinars for charities.

Volunteer to help stop COVID-19 with CAN.org

Click here to read the Emergencies Partnership Bulletin from the Red Cross and NAVCA.

The first in a series of ‘Question Time’ style virtual events on cyber security and stay safe online. Dorset residents are invited to put their questions forward. The event will feature Dorset Police and Crime Commissioner Martyn Underhill with Dorset Police cyber protect officer Chris Conroy, and will be chaired by BBC Radio Solent presenter Laurence Herdman. Please email pccmedia@Dorset.PNN.Police.uk if you want to take part, either to ask a question or to join as an audience member. Further Events  – TBC

The Dorset Green Living Project, information and a call to action for households. 

Do you use health or social care services or care for someone who does? Bournemouth University want to know your real-life experiences could help our students and researchers. Click here to see their resources and read more and then here to see their information banner.

If you would like to sign up to volunteer in your community then click here – Volunteer Sign Up Form

If you are a voluntary sector organisation that wants to get involved in providing support or needs help with maintaining your volunteer base please register with the Volunteer Centre Dorset – Voluntary Organisations Information

Training from the British Red Cross

Read NAVCA’s blog on how they’re supporting the local infrastructure. 

Link to Volunteering Matters

Sign up to receive NVCO email updates here.

Click here for NCVOs COVID-19 support page and here for ACREs COVID-19 support page.

Louise Beaton receives OBE for her work in support of rural communities.

Latest ACRE Guidance for Village Halls 

ACRE have produced a booklet on Safer Spaces to assist your Community Space reopening, click here for the PDF booklet and here for their press release.

Video Link from NCVO – Building resilience within Charities.

ACRE Information Sheet – Opening your hall after Lockdown.

ACRE Risk Assesment for Community Halls.

ACRE Risk Assessment for Hirers.

ACRE Guidance on reopening Halls for Pre-School Use.

NCVO’s UK Civil Society Almanac 2020.

A Guide to Rural Community Resilience draws on the experience of initiatives supported by ACRE members – practical tips to prepare for, and help each other, at times of crisis.

Risk Assessments & Guidance for Community Spaces – Click and then scroll down this link to the ‘Useful Links’.

The NVCO has guidance on volunteering during lockdown, waiting for support, how to hold board meetings and what to expect from funders. With constantly updated advice, you can read the latest here.

NVCO have also removed their paywall so that now all their KNOWHOW information guides are accessible freely to all all groups.

Click here to read the NVCO COVID-19 Statement.

Local Restriction Support Grant UpdateIf you haven’t automatically had your payment or think you may be eligible but didn’t apply then click here for the Dorset Council’s web pages.

Free Resources, Videos and Help Sheets to help prevent fraud within charities, from the Fraud Advisory Panel.

GOV.uk Guidance for the safe use of multi-purpose community facilities.

Click here for Virtual Village Hall events.

Latest ACRE Guidance for Village Halls 

Read more on Safeguarding. We are also running a free safeguarding training session for all Village Halls and Community Spaces, so book your place here.

Click here for practical tips on safeguarding from NCVO and here for links and resources regarding Adult Safeguarding.

GOV.uk information on holding AGMs.

GOV.uk information on the safe use of Council buildings.

Community Venue Information regarding Track and Trace, including templates for posters from Dorset Public Health.

Farmers, landowners and rural businesses – Click here for updated government information.

Food businesses – Click here for updated government information.

Further Updated information from ACRE on helping Village Halls reopen.

Useful Crisis Decision Tool from Bates Wells.

The Chartered Governance Institute (ICSA) has issued the advice as part of new guidance for charity trustees on how to reopen safely.

Risk of Insolvency – What Chairs need to know‘ from the Association of Chairs.

ICO’s data protection information hub.

Contact Tracing information on protecting your customers from the ICO, click here for handy FAQs on this matter.

Latest Government information on financial support specific to the VCSE sector.

Community Planning – Handy tools for shaping your communities.

‘Community Organising’ Training from Community First, they have also been working on a Social Action Hub. 

New Government Guidance for Providers of grassroots sport and gym/leisure facilities. Indoor leisure/gym/sports activities can restart on the 25th July, as long as the facility is safe.

Ian McLintock explains the Free COVID19 Funder Database & Toolkits from Charity Excellence.

The Information Commissioner’s Office (ICO) has set out six key steps every organisation needs to consider around the use of personal information.

Government Advice on maintaining records of visitors with the Test and Trace system.

Community Transport Association (CTA) guidance on how to restart and sustain your community transport services as lockdown measures ease, followed by CTA’s next steps.

Government Advice on safely reopening; multi-purpose community buildings, phased reopening of sports and recreational spaces and also Museum and Heritage sector.

Village Hall Reopening Advice from Norris and Fisher.

Managing Youth Sector Activities and Spaces – Guidance from the National Youth Association. 

Guidance from Dorset Council on reopening the High Street.

Update to the Government Advice – Information for charitable companies and CIOs on new laws affecting members’ meetings and insolvency. These provisions are set out in the Corporate Insolvency and Governance Act 2020 and came into effect on 26 June.

Serious Incident Reporting Guidance.

High Street Task Force reopening information from GOV.uk.

Blog from CRM provider Beacon on Gift Aid, and gaining an extra 50%.

COVID-19 digital checklist for charity trustees and leaders from Charity Digital Code.

Guidelines for re-opening for outdoor sports and recreation areas, this could lead the way for further community spaces.

A new online service has launched for small and medium-sized employers to recover Statutory Sick Pay (SSP) payments they have made to their employees. 

Free webinars on working safely from the Dept for Business, Energy and Industrial Strategy.

Charity Shop reopening guide from charityretail.org.

Discussion link to Saffery Champness regarding Job Retention Scheme Portal.

Online resources and Digital Skills Toolkit from charitydigital.org.

FAQs and Resources from LawWorks.

Allied Westminster does not need notification of reduced usage of Village Halls but advises to check with your insurer to see if notification is necessary. Read their statement and revised guidelines here.

Dorset Council have shared a wealth of information with us for Business support; click for a Route Map of Business Assistance, information from the Dorset Chamber and business and economy newsletter signups.

Business Support Information from Companies House.

Click for a Q&A from the ICO regarding Data Protection.

Serious Incidence Reporting Guidance from the Government.

Safeguarding Portal – Government Advice on handling allegations, this includes a safeguarding tool.

Guidance from the Charity Tax Group, They also now have confirmation that the “Expanded Retail Discount Relief”.

Help & Care have released sheets on Questions and Concerns and also Referral and Action.

Catch up here on the recording of the Managing Solvency Webinar held by Bates Wells.

Catch up here on the recording of the Coronavirus and your Charity held by Bates Wells.

Click here for the ICO’s Blog regarding Data.

Help with Contingency Planning from the Charities Facility Management Group

Carers Helpline Information Sheet for Volunteers in Dorset from The Leonardo Trust.

Guidance from the Charity Finance Group

Guidance from Bates Wells on Insurance and Contracts.

Charity Bank have put together information for charities and social enterprises.

For help to those groups who are  just set up or formed in direct response to COVID-19, support from the Social Change Agency.

Are any of your volunteers interested in a career in Social Care? If so, this training offer from Dorset Council could help them onto a Social Care Career.

Useful Crisis Decision Tool from Bates Wells.

Bournemouth and Poole College are offering free courses to support development.

DWP – Redundancy support, factsheets and information.

ICO’s data protection information hub.

BatesCast – A series of relevant podcasts from Bates Wells. 

Guidance from CIPD on returning to the Workplace.

Government advice on the Coronavirus Job Retention Scheme, and further advice on the extension.

ACAS have coordinated their advice around COVID-19 for employers and employees.

Click here to link to ACAS, they also run webinars to support with employment law and employment topics. 

Ward Goodman issued a statement to help their customers. They are committed to delivering support through this challenging period and released an mailing update on funding and support for their network here.

Click for guidance on Home Working from NCSC, the National Cyber Security Centre.

Driving and motor insurance information from the Association of British Insurers.

Coronavirus Business Interruption Loan Scheme (CBILS) information from the British  Business Bank.

Advice that an organisation can furlough a proportion of staff and not the whole organisation. 

Bates Wells have information on redundancies as well as fresh guidance on job retention and furloughing.

Vaccination Roll Out – Volunteers are being included as part of frontline healthcare workers eligible to receive the Covid-19 Vaccine. Please help spread the message that those who are eligible will be contacted directly when appropriate.

Rapid Testing Service: Could your business or organisation be eligible for weekly asymptomatic testing if you cannot work from home? Express your interest here.

Register now for regular asymptomatic Covid-19 testingPublic Health Dorset, on behalf of BCP and Dorset councils, has set up a new rapid testing service for those who cannot work from home due to the nature of their role. The aim is to identify cases quickly and to break the chains of transmission, protecting you, your family and you co-workers. This offer is for Weekly testing, using a Lateral Flow Device, at one of a number of test centres that have been set up across the county. You will need to be able to commit to six weeks of testing. This is for people who don’t already have access to asymptomatic testing. To register your click here. Once approved further details of how to book will be sent.

MOAT Coaching for Adults – 1:1 weekly sessions to help manage and reduce anxiety as well as reducing the impact of past trauma. Click to read more here.

Dorset CCG’s 4th Update on the Vaccination Programme – Dated 18th Jan.

January’s Open Letter from the NHS in Dorset – “We need your continued help, now.” Click here for an audio version of this letter. 

Free resources from Alcohol Awareness UK and also  Better Health – Every Mind Matters

Vaccination Roll-Out information from Dorset CCG’s Press Release – Dated 15th December.

Domestic Violence support information and links to Dorset and National organisations.

Prama Care’s Befriending & Mentoring Service, information to support carers. 

Our review of our Evidence-Q1‘, an update from HealthWatch England.

Dorset Open Door Bereavement Support Leaflet from ‘OurDorset’ – Dorset Open Door can be reached by phone on 01305 361 361 or email on dhc.dorsetopendoor@nhs.net. The service is open Monday to Friday from 9.30am to 4.30pm.

Face Masks – An explanatory memorandum by the Department of Health and Social Care.

Public Health England has launched a new obesity and activity campaign called Better Health. LiveWell Dorset have created a page to support this. Click here to see their Better Health page and click here to see their promotion support resources through OneDrive.

Dorset CCG have launched the view seeking stage of the Mental Health Integrated Community Care Project.  The survey is available in on-line, paper and easy read version, closing on Friday 9th October. If people would like to share their experiences on the telephone with Dorset Mental Health Forum they can do so by calling 01305 257 172.

Quarantine & Travel Advice for Social Care and Health Workers.

FLU Clinics ‘Planning for Practices’ – Things to consider for organising flu clinics and appointments during COVID-19.

Delivering Mass Vaccinations During COVID-19 A Logistical Guide for General Practice, from the Royal College of General Practitioners.*

Getting the most out of the Virtual Health & Care Experience from Health Watch Dorset.

New Health & Care Library App – Article by Bournemouth Echo.

Mental Health Advice from Rehab4Addition.

Public Health England has launched an updated Psychological First Aid (PFA) digital training module, aimed at all frontline and essential workers and volunteers.

Information for NHS Volunteer Drivers.

HealthWatch Dorset – Annual Report.

Carers UK  – Annual Report

Carers Week 2020 Report.

Mind has created some guidance for helping with lone working and keeping balanced.

HealthWatch Dorset – Shining a light on Care.

Coronavirus Information and Resources – A bespoke library from the NHS, the articles include easy read, sign language and Makaton formats as well as other communication guidance.

Click here for wellbeing advice during this time from Mind.org.

Click for latest news from NHS Dorset Clinical Commisioning Group.


Advice for NHS volunteers.

Click here to sign up for the Health Involvement Network newsletter.

Lifeskills Support & Training for those supporting youth and adult learners from Barclays Bank.

Dorset Mind Your Head – Wellbeing information for young people.

Healthy Conversation Skills to assist workforces to support service users from the Wessex Faculty of Healthy Conversation Skills.

LiveWell Dorset’s training for those supporting others.

NHS advice on mental health issues, especially stress, anxiety and depression.

Advice and Guidance for those being tested – Volunteers are eligible as “Key Workers” – Follow advice for Self-Testing if “displaying symptoms or have been in contact with someone who has Covid-19”.

Covid-19 advice translated into multiple languages.

Easy Read COVID-19 Guidance to help with Learning Disabilities.

Skills for Care Free Training for Volunteers in Social Care.

Trusted Health App Advice from ORCHA.

Small Charities Coalition Advice on Mental Health and Wellbeing.

Online training for volunteers on the Elearning for Health platform that is freely available to all volunteers from the NHSE&I.

Carers UK Magazine – Caring Issue 53.

The Alzheimer’s Society guide for volunteers supporting carers and  individuals living with dementia.

Psychotherapy services for KEY WORKERS in Dorset & Somerset – 6 short-term counselling sessions free of charge. Contact www.psychotherapydorset.co.uk  or telephone 07714 330120.

Government Advice – Latest Information.

Use the #DorsetDailyDose and #StayInWorkOut to encourage staying active at home – inspiration and sessions can be found here www.stayinworkout.org.

Housing Advice from Shelter.

Message from the Health and Social Care Secretary, taken from their newsletter.

Advice from Public Health Dorset

Online NHS 111 Resource

COVID-19 Condition NHS Advice

‘LiveWell Dorset’ is support your wellbeing at this time with The Five Ways Challenge, a virtual way of taking care of your wellbeing.

Advice from East Dorset Health and Wellbeing Group, articles of interest are 3. for housing and  4. for activities, other articles are covered in Funder Support and Council links above.

Share your story using the hashtag:

See heart-warming stories across Dorset through Social Media.

Link to Facebook here to share your Stories.

MYTime Young Carers – Their Success Story

Dorset young carers receive food shopping from local bikers.

July Newsletter update from Help & Kindness.

LymeOnline have created a lovely digital resource, we particularly like the article about 500 gardeners who got together on Facebook to grow fruit and veg.

Want to nominate someone for a national honour for their contribution to the response to the coronavirus crisis? Click here to complete the Government form.


A #NeverMoreNeeded website has been launched to show the important impact charities have and how they shape our societies.

Ferndown Scout Group were successful in receiving a £500 grant from Tesco’s for additional PPE visors to then distribute to care homes.

CO-OP customers who are shielding or self-isolating can call a dedicated phone line on 0800 02904592 to buy a gift card. This can then be shared with someone who can shop on their behalf.

Dorset Parent Infant Partnership are offering free online counselling sessions to parents.

STARS has increased its capacity on its telephone support line to offer more sessions during the current crisis. Click here for further info.

Keeping the local shops going while keeping customers and staff safe  – Local Shops 2 You

Volunteer Shopping Cards have been launched by some big traders, click here for ASDA and here for M&S.

Sherborne Viral Kindness, featured recently on the BBC, is a group set up by local traders to keep the local area ‘afloat’. Services range from home food deliveries to dog-walking.

Poole Support Group, has been set up by a lady in her twenties to help those suffering through loneliness.

Meet the people behind BigLocal.

For East Dorset –  Please report community/village groups to Jon Sloper – hello@helpandkindness.co.uk Adding the name, what is offered and contact details will help share messages of support.

EU citizens – don’t leave it too late to get settled status Time is running out for EU, EEA and Swiss citizens to get settled or pre-settled status in the UK. Closes for applications on 30th June 2021 but you must be living in the UK before 31st December 2020 to be eligible to apply. Family members must also be resident before the end of the year to be eligible. To find out more about who is eligible to apply for settled status and to start the application process go to www.gov.uk/settled-status-eu-citizens-families If you need advice or support to make your application, you can speak to a Citizens Advice caseworker on 07761 092704 or email euss.advice@citizensadvicebcp.org.uk.

Nominations are now open for the ‘Her Abilities Award’ – The first global awards honouring the achievements of women with disabilities. Read more here.

Summer in Dorset (webinar) – Video information and accompanying information from Dorset Council.

Rural Community Energy Fund – Government link to find your local provider.

What you can and can’t do after the 4th July – Government Information.

Guidance documents for training, projects and tools developed by Centre of Sustainable Energy.

How to Help Safely

IOF – Environmental Change, A toolkit for fundraisers.