Message to Community Venues from Public Health Dorset

We know that you have been working extremely hard to keep your venues COVID secure. Under your new operating models, you may not have been used to collecting customer data.

From today (18 September) the government has made it mandatory for the venues in the sectors listed below to have a system in place to collect NHS Test and Trace data and keep this for 21 days.

The data logged should include at least one name, contact number, date of visit and arrival and, where possible, departure time.

From 24 September, when the NHS Covid-19 app becomes available, it will also be a legal requirement for the same venues to display an NHS Test and Trace QR poster, which enables visitors with the app to check in at that location.

The venues affected include those in the following sectors:

•            hospitality
•            leisure and tourism
•            close contact services (such as salons)
•            places of worship
•            local authority venues (such as town halls and children’s centres)

Further information on the app and the QR code poster can be found here:

Create and download your customised QR code poster here:

A requirement to display the poster does not replace your current methods of collecting customer data, as visitors may not have or use the app.

If you have a venue outside of these mandatory categories that is visited by members of the public and has a space where people congregate, the government would still encourage you to create a QR code poster for the entrance to that venue.